Terms & Conditions
Last Updated: 15/01/2026
These Terms & Conditions (“Terms”) define the rules for using the website and services operated by ZINGZONG IT SOLUTIONS PRIVATE LIMITED.
By accessing or using our platform, you acknowledge that you have read, understood, and agreed to these Terms.
If you do not agree, you must discontinue use of the website.
1. User Eligibility
Access to this website is permitted only if:
You are at least 18 years old, or
You are using the website under supervision of a parent or legal guardian
We reserve the right to restrict access where eligibility conditions are not met.
2. Account Responsibilities
When creating an account on our platform:
You are responsible for maintaining confidentiality of login credentials
All activities under your account are your responsibility
We may suspend or terminate accounts involved in suspicious or fraudulent activity
We are not liable for unauthorized access due to user negligence.
3. Orders, Pricing & Acceptance
All orders placed on the website are subject to:
Product availability
Acceptance by the company
Payment confirmation
We reserve the right to:
Refuse or cancel any order
Correct pricing or listing errors
Block transactions suspected of fraud
4. Product Representation
We aim to provide accurate product details, but:
Images are for reference purposes only
Actual products may slightly differ in appearance
Prices and descriptions may change without notice
We are not responsible for minor variations in product representation.
5. Payment Terms
Payments must be completed using approved and secure payment gateways.
We do not store sensitive payment details.
Orders will only be processed after successful payment confirmation.
6. Shipping & Delivery Reference
Delivery timelines and shipping conditions are governed separately under our Shipping Policy.
Please note:
Delivery times are estimates only
Delays may occur due to external factors beyond our control
7. Returns, Refunds & Cancellation
All return, refund, and cancellation requests are handled according to our Refund & Return Policy.
Customers are advised to review the policy before placing an order.
8. Warranty Terms
Certain products may carry manufacturer warranties.
Important notes:
Warranty coverage is determined by the manufacturer
Terms may vary depending on brand and product category
We are not responsible for manufacturer warranty decisions
9. Acceptable Use Policy
Users agree not to:
Misuse or exploit the website
Attempt unauthorized access to systems or data
Upload or share harmful, misleading, or illegal content
Engage in fraudulent or abusive activity
Violation may lead to account restriction or legal action.
10. Intellectual Property Rights
All content on this website, including but not limited to:
Text
Graphics
Logos
Images
Software and design elements
is the property of ZINGZONG IT SOLUTIONS PRIVATE LIMITED and protected under applicable intellectual property laws.
Unauthorized use is strictly prohibited.
11. Limitation of Liability
To the fullest extent permitted by law:
We are not liable for:
Indirect or consequential damages
Losses due to website usage
Delivery delays
Service interruptions
Our total liability is limited to the value of the product purchased.
12. Third-Party Services
Our website may include links or integrations with third-party services.
We are not responsible for:
Their content
Their policies
Their actions or service failures
Users are advised to review third-party terms separately.
13. Suspension & Termination
We may suspend or terminate access to the website:
Without prior notice
For violations of these Terms
For suspected fraudulent or harmful activity
14. Force Majeure
We shall not be held liable for delays or failure in performance caused by events beyond our control, including:
Natural disasters
Pandemics or epidemics
Government restrictions or lockdowns
War, strikes, or civil disturbances
Power, internet, or logistics failures
Courier or delivery disruptions
Obligations shall remain suspended during such events.
15. Indemnity
You agree to indemnify and hold harmless ZINGZONG IT SOLUTIONS PRIVATE LIMITED, including its employees, directors, and partners, from any claims, losses, damages, or legal expenses arising from:
Your misuse of the website
Violation of these Terms
Infringement of third-party rights
False or misleading information provided by you
This obligation continues even after termination of use.
16. Governing Law
These Terms are governed by the laws of India.
Any disputes shall fall under the exclusive jurisdiction of courts in India.
17. Updates to Terms
We may revise these Terms from time to time.
Updated versions will be posted on this page with a revised “Last Updated” date.
Continued use of the website indicates acceptance of changes.
18. Contact Information
For any queries regarding these Terms:
ZINGZONG IT SOLUTIONS PRIVATE LIMITED
Email: info@zingzongshop.com
Phone: +91 8828976837
Address:
G/241 B-WING EXPRESS ZONE MALL
W.E. Highway, Next to Patel Vanika
Malad East, Mumbai Suburban
Maharashtra – 400097, India